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Frequently Asked Questions
Diaphano is a quiet-luxury maison rooted in Indian artistry and global elegance. Each creation is crafted in limited numbers, using the highest-grade silks, metals, and finishes. We believe in understated strength—pieces that whisper, never shout.
Our collections are designed in India and produced by artisans and ateliers who specialize in silk weaving, fine enamelling, and hand-finished detailing. Every scarf, and jewel is maison-grade in quality.
Each piece is part of a capsule collection—produced in very small numbers to preserve rarity and value. Once sold out, they are not restocked.
Scarves: 100% silk twill should be dry-cleaned only. Store flat or gently rolled, away from sunlight.
Jewelry: Keep away from moisture and perfumes; polish gently with a soft cloth.
We ship only in India currently. We are working on enabling international shipping. If you are reaching out to us from outside India, please email us on customercare@diaphano.com and we'd love to connect with you.
We accept returns on unused products within 7 days of delivery, provided they are in their original condition and packaging.
Every Diaphano piece arrives in maison-grade packaging: rigid keepsake boxes, dust bags, and wrapped in black-gold tissue. Upon request, we can add a hand-written note.
We do not offer customisations currently.
We intentionally keep our community small and intimate. You may request an invitation to our Collectors’ Circle, where new collections and private previews are shared first.